01 Data Collection & Categories

Through our online contact forms, quotation wizards, and direct email communications, we may collect the following data categories:

• Corporate Contact Details: Full name, company/plant name, corporate email address, and direct phone number.
• Process & Engineering Specifications: Targeted machinery category, desired throughput capacity, operating pressures, operating temperatures, and ingredient notes.
• Technical Telemetry & Logs: IP address, browser type, operating system, pages viewed, and session durations for website performance optimization.

02 Purposes of Data Processing

Collected information is utilized exclusively for legitimate industrial and business execution purposes:

• Drafting customized P&ID layout blueprints, technical specifications, and commercial quotations.
• Providing pre-sales engineering feasibility consultations and sending documentation packages.
• Coordinating worldwide logistics, on-site commissioning, operator training, and lifetime spare parts support.
• Enhancing website security, information architecture, and user experience.
• Fulfilling legal, statutory, and tax compliance obligations.

03 Data Sharing & Third-Party Transfers

Omi Machine does not sell, rent, or trade personal data to third parties. Data is shared strictly with authorized logistics partners, customs clearance agencies, and regional field technicians only to the extent necessary to fulfill delivery and on-site servicing contracts.

04 Data Security & Encryption Standards

All data transmissions across our platform are secured via 256-bit SSL/TLS encryption. Internal databases and technical archives are protected by enterprise firewalls and strict access-level controls.

05 Your Rights as a Data Subject

Under applicable data protection laws (including GDPR), you retain the right to access, rectify, delete, or restrict the processing of your personal data at any time by contacting our compliance desk.